FAQ
Your Questions, Answered
Have a question? Find answers to our most common inquiries below.
What kind of UV protection do your lenses offer?
Your eye health is our top priority. All SUNCLASSY sunglasses are equipped with high-quality lenses that provide 100% protection against both UVA and UVB rays (UV400 protection), ensuring your eyes are shielded from harmful solar radiation at all times.
Are your lenses polarized?
Many of our models feature polarized lenses, which are designed to reduce glare from reflective surfaces like water, snow, and roads. This enhances visual comfort and clarity. Please check the product description on the individual product page to see if a specific style is polarized.
What materials are SUNCLASSY sunglasses made from?
We are committed to quality and durability. Our frames are crafted from premium materials such as high-grade, plant-based acetate and lightweight, corrosion-resistant metals. This ensures a luxurious feel, comfortable fit, and long-lasting style. Specific material details can be found on each product page.
How do I know which style will fit me best?
We provide detailed measurements (including lens width, bridge width, and temple length) on each product page to help you find the perfect fit. You can compare these measurements to a pair of glasses you already own. For style advice, consider your face shape: square and round faces often suit angular frames, while oval and heart-shaped faces can wear almost any style.
How should I clean and care for my sunglasses?
To maintain the pristine condition of your sunglasses, gently wipe the lenses with the provided microfiber cloth. For tougher smudges, use a lens cleaning solution specifically designed for eyewear. Avoid using paper towels or clothing, as they can scratch the lenses. When not in use, always store your sunglasses in their protective case.
What is the difference between "In-Stock" and "Pre-Order" items?
"In-Stock" items are ready to be shipped from our warehouse and will be dispatched the next business day. "Pre-Order" items are part of an upcoming collection and are handcrafted on demand. Please allow up to one week for your pre-order to be prepared before it is shipped. This ensures you receive a freshly crafted, perfect pair of sunglasses.
How do I start a return if the sunglasses don't suit me?
We want you to love your new sunglasses. We have a 14-day return policy, which means you can request a return within 14 days of receiving your order. To start the process, please email us at info@sunclassy.be with your order number. For full details, please visit our Refund & Return Policy page.